The following process summarises the booking stages, detailed in our Important Information, Booking Conditions and Booking Form. For detailed or specific information please see these documents which form the basis of your contract with us.

1. Send an email or call us 0203-287-7587

Please visit our website then write us or call us with your holiday requirements. We will then prepare your initial quotation, which has been designed to provide the price and simple framework for your holiday. A full itinerary will be provided when we confirm your holiday. Please note that due to the individual nature of our holidays it may take several days to produce your initial quotation.

2. Complete the booking form and return it along with your payment
Once you have decided to proceed  please read the Important Information, Booking Conditions and Booking form (additional copies can be download them from our website) and then complete the booking form, ensuring that the booking form is signed and dated by the first named person on the booking, the party leader, and that you give us all of the information requested for each party member, including full passport details, as we need this to confirm your air tickets (if applicable). The booking form must be returned to us by fax 0203-514 1641 or email info@latintravel.co.uk, together with all applicable payments. Payment can be made by bank transfer, debit card, cheque or credit card in pounds sterling.  Unfortunately we are unable to complete a booking without a signed booking form on file.

3. We will acknowledge your payment and book your holiday
Subject to availability of your chosen arrangements and receipt of all applicable payments we will book your arrangements, process your deposit (or full balance payment if booking within 2 calendar months of departure) and send you an email receipt.. Once we have processed your initial payment a contract between us will come into existence.  Occasionally we will be unable to book your holiday exactly as quoted due to availability or other issues. In this case we will contact you to discuss the options and provide a revised quote where necessary. If we are unable to provide a suitable alternative, we will return your original payment in full.

4. We will issue your confirmation invoice when all bookings are confirmed
Once all aspects of your booking have been confirmed, will we issue a confirmation invoice specifying the outstanding balance and due date for the final payment, together with an itinerary and any additional holiday information. Once your confirmation invoice has been issued you are not able to make any changes without incurring additional charges.

5. Send us your final balance payment two months prior to travel
Two calendar months before your holiday with us begins your final balance will be due.
Payment can be made by way of bank transfer (details on Booking Form), debit card or cheque. Credit cards are accepted for final balance but a charge of 2% will be added to the invoice to cover the charges levied by the credit card companies. We choose not to build this charge into our prices, as the majority of our guest’s pay by bank transfer, debit card or cheque and we believe that it would be unfair to indirectly charge them a levy.

6. We will send your final travel documents two weeks prior to travel
Your final documents will be sent to you by email on your booking form approximately two to four weeks prior to your departure, unless otherwise specified. For bookings that have been made within a two weeks of departure or with an overseas address we will e-mail written confirmation along with the relevant travel documents, unless paper flights tickets are included in which case they will be couriered to you at your expense.